Frequently Asked Questions
Everything you need to know about bringing timeless elegance into your home.
What is the typical shipping timeframe for furniture items?
Standard shipping for small decor items takes 3-5 business days, while larger furniture pieces usually arrive within 7-14 business days via our white-glove delivery partners.
Do you offer international shipping?
Currently, Treasures ships to all 50 U.S. states and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are non-returnable.
Are the materials used in your products sustainable?
At Treasures, we prioritize ethically sourced woods and recycled textiles. Many of our collections are handcrafted by artisans using sustainable practices to ensure quality and environmental responsibility.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger purchases.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery progress in real-time.